Outlook 2003 freezing in windows 7

I cannot access Outlook at all. I have tried to repair the. PST files that did not work. I tried to open "Mail" in the Control Panel but when I clicked on "mail" my computer again locked up completely forcing a hard shut down.

I'm not sure what steps to take next. Not many options within Outlook if I can't even open the program! Download the latest updates by visiting your antivirus software vendor's website. For a list of antivirus software vendors, see Consumer antivirus software providers for Windows.

If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outlook. When you change your antivirus settings, this may make your PC vulnerable to viral, fraudulent, or malicious attacks.

We do not recommend that you try to change your antivirus settings. Use this workaround at your own risk. You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook. If you also plan to perform file-level virus scanning of.

Specify the user name, the primary SMTP address, and the password. Then, select Next. In this prompt, select the Don't ask me about this again checkbox, and then select Allow. When you start Windows normally, several applications and services start automatically and then run in the background. These applications and services can interfere with Outlook. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts.

If you use the Selective Startup option in System Configuration, you can turn services and startup programs on or off individually to check whether the problem occurs the next time that you start your computer. In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer.

If the check box is cleared, the service or startup program does not run when you restart the computer. Follow this procedure to use the process of elimination to identify the problem in Windows 10, Windows 8, Windows 7, or Windows Vista. For more information about performing a clean boot, see How to perform a clean boot in Windows. If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.

Select the General tab, select Selective startup , and then clear the Load system services and the Load startup items check boxes. Select the Load system services check box, select OK , and then select Restart. If the problem reoccurs after you restart the computer, do one or both of the following tasks, as necessary. In System Configuration, select the Services tab, select Disable all , select the check box for the first service that is listed, and then restart the computer.

If the problem doesn't reoccur, then you can eliminate the first service as the cause of the problem. With the first service selected, select the second service check box, and then restart the computer. If you can't reproduce the problem, you can eliminate system services as the cause of the problem. Last week while traveling in China and just subsequent to an automatic Windows update, when I tried to open Outlook I received the message, "The data file xxx. After waiting 2 or 3 minutes, my entire computer is locked up and I cannot even reboot.

In order to turn off my machine I am forced to do a hard shut down by holding down my power button. Office Office Exchange Server. Not an IT pro? Script Center. Sign in. Give Outlook a few minutes to finish the process and it should start to work again. Outlook works best when it's up to date. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly.

To install the latest Windows and Office updates, see Install Office updates. Repairing your Office programs can resolve issues with Outlook not responding or freezing. Errors in Office files are repaired automatically. In Control Panel , choose Programs and Features. In the list of installed programs, right-click Microsoft Office or Microsoft Office , and then choose Change. EXE is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.

Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. In Windows 10, choose Start. Type Control Panel and press Enter.