Unable to sync windows phone with zune

Thanks for your feedback. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 1. Report abuse. Details required :. Cancel Submit. Hello lumia sm, Thank you for posting on the forum. Best regards, Anna M. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to AnnaM. Voted Undo. Score 1. Chosen Solution. Majesty Rep: The player restarts into Recovery mode and must be reconnected to the Zune Software to reinstall the player firmware content is not erased.

Good Luck. Was this answer helpful? Score 2. Connect and share knowledge within a single location that is structured and easy to search. I've had a few goes at trying to set up wireless sync since I got my phone, but I get Error C00D07C9, with a message saying that:. Even though the laptop running Zune on Windows Vista , and connected to the phone is quite happily connected to the access point and onward to The Internet.

I'm using a HTC Titan. This might happen when you are on a network where some specific ports are blocked by the router or firewall. According to this KB Article. Resolution This error can appear when the computer that Zune is installed on is connected to a Public network location. The Public network location blocks certain programs and services from running to help protect your computer from unauthorized access while you're connected to a network in a public place.

If you're connected to a public network and Windows Firewall is turned on, some programs or services might ask you to allow them to communicate through the firewall so that they work properly. If your computer is connected to a Public network this behavior is normal and you need to allow the Zune program and the Zune Wireless Configuration Service to communicate through your firewall.

If your computer is actually connected to a network at work or at home or a network you trust then:. I know your problem is with Windows Vista but you question indeed is not specific. So I turned the firewall back on and added Zune to the Exceptions list of programs in Windows Firewall.

Next I tried the other recomendation mentioned by tomekpe by turning on Internet coneccion sharing in my Nokia phone this is located in settings, do not unplug your phone from the usb cable plugged to your computer. It gave me an error on my Nokia phone when I tried to turn on Internet Connection Share, so I closed the error message and went back to my PC and enable Wireless Sync again in Zune, and it worked, it should work for you too.

Also had the same problem, below solution solved it taken from srndolha. Open Settings, select Internet Sharing and try to turn it on; it should respond with an error, as Internet connection sharing is not available while connected to the PC using a cable; ensure Internet Sharing is turned back off; 2. On the computer, go to Zune software application, select Settings and Wireless sync, and try setting it again: you may be surprised to have it working this time!

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